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What is a split shipment?
What is a split shipment?
Written by NVLTY
Updated over a week ago

We will always endeavour to ship your order in the most efficient way possible. However, from time to time, it is possible your order will arrive in more than one shipment.

As a result, your items may not be shipped at the same time, in which case you will receive an email advising that some of your items have been dispatched. If this happens, don’t panic, the remainder of your order will arrive shortly afterwards.

Please note there is no need to contact our Customer Service Team in this case. However, if you experience significant delays, please feel free to get in touch.

If you have an account with us, you can also view the status of your order by logging in and viewing your order history.

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