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I’m missing an item(s) from my order
I’m missing an item(s) from my order
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Written by NVLTY
Updated over a year ago

We’re really sorry to hear this!

In the unlikely event you are missing an item from your order, please contact our Customer Service Team as soon as possible with the below information.

  • Your order number.

  • The name of the item(s) you are missing.

Once we’ve received this information, we will ensure the issue is resolved quickly and efficiently.

Please note, all claims for missing items must be made within 7 days of the delivery date.

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